Industry
AI for HVAC, Plumbing and Electrical Companies
CyberGipsy installs call handling, dispatch and quoting systems for MEP and field service companies. Missed calls are recovered automatically, routes are optimised around real travel time, and every job carries a written record.
Inside the work
The five leaks we find most often
Missed calls
Technicians cannot answer while working, and nobody calls back.
Poor dispatch
Crews cross the city in the wrong order and lose billable hours.
No after-hours cover
Emergency enquiries at night go to voicemail and to a competitor.
Manual job notes
Work done is not recorded, so invoicing and warranty claims are guesswork.
No maintenance follow-up
Past customers are never contacted for servicing.
What changes, in numbers
| Measure | Typical before | After install |
|---|---|---|
| Missed calls returned | Rarely | Within minutes |
| After-hours enquiries answered | 0% | 100% |
| Daily plan build time | 1-2 hours | Minutes |
| Past customers reactivated | 0 | Ongoing |
The stack we install for hvac, plumbing & electrical
Voice AI Agents & Call Handling
A voice AI agent is a conversational system that speaks with callers in real time over the phone, understands intent, re…
Read →AI SERVICEAI Scheduling & Dispatch
AI scheduling and dispatch is the automated assignment of jobs to people and time slots, optimised for travel, skills, a…
Read →AI SERVICEAI Receptionist & Inbound Chat
An AI receptionist is an always-available first responder that greets inbound enquiries, answers common questions, quali…
Read →AI SERVICEAI Estimating & Quoting
AI estimating is the assisted production of quantities, costs and quotes from drawings, photographs and voice notes, wit…
Read →AI SERVICECRM & Sales Pipeline Automation
CRM automation is the removal of manual data entry and manual follow-up from a sales pipeline, so that the record of wha…
Read →AI SERVICEReputation & Review Automation
Review automation is a system that requests, monitors, responds to and analyses customer reviews continuously, rather th…
Read →Frequently asked questions
What is the single biggest win?
Missed-call recovery. In field service, unanswered calls are usually the largest and cheapest source of recoverable revenue.
Can it handle emergencies?
It recognises urgency and transfers immediately or follows your on-call rota. It never tries to manage an emergency alone.
Does it work with my existing phone number?
Yes, it sits in front of or behind your current line with fallbacks so a fault never sends callers to dead air.
How quickly can it go live?
Missed-call recovery can be live within two weeks. Full dispatch optimisation takes three to four.
Cities where we install this
London
The most competitive trades market in Europe, where speed of response decides who gets the job.
Read →CITYDubai
Fast money, fast projects, and a market where presentation quality decides who gets shortlisted.
Read →CITYBangkok
A messaging-first market where the business that answers on LINE in one minute wins the job.
Read →CITYNew York
High rates, high friction, and a permitting environment that punishes disorganised firms.
Read →Find the leaks in your business
Forty-five minutes, a written map, ranked by return. No deck, no obligation.